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Returns Policy

Pharmadirect.ie are happy to accept unwanted goods that are unopened and unused within 28 days from date of delivery to our offices at 34 Main Street, Killarney, Co. Kerry, V93 XW63. All unwanted returns must be returned unused, in original packaging with your order sheet. Once Pharmadirect.ie good are received, funds will be returned automatically if goods meet our required criteria.

For orders from the Island of Ireland over €60 with free shipping - €5.95 will be deducted from the amount refunded in order to cover shipping costs. For orders from outside the Island of Ireland over €150.00 the relevant shipping fee will be deducted from your refund amount.

In the unlikely event that your goods are faulty or have been damaged in transit, Pharmadirect.ie will provide a replacement. Please contact us within 48 hours of delivery to report any issues.

Please note that items that are used and opened will not be replaced and no refund will be issued.

If you need to return an item, please forward in original packaging to 34 Main Street, Killarney, Co. Kerry, V93 XW63, Ireland quoting your order number and name with your package. Once received, a member of our Customer Service Team will be in touch to confirm that a refund has been issued.


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